Category: banking

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UK banking customer satisfaction: promising responses for high street banks

UK banking customer satisfaction levels have increased over the past decade and significantly so in the last five years. The banking sector has undergone rapid changes since the 2008 financial crisis and now Brexit poses a similar uncertainty. It’s essential for banks and building societies to ensure strong customer experiences stays at the forefront of…
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2nd November 2018 0

RBS sets £100 million aside to cover Brexit uncertainty

LONDON (Reuters) – Royal Bank of Scotland (RBS.L) has set an extra 100 million pounds aside to account for possible bad loans as a result of Brexit uncertainty, in the first concrete sign this is clouding the outlook of a big British bank. The provision means RBS is concerned that its customers might become less…
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28th October 2018 0

The Clean Slate approach to Banking

Both in life and in banking technology, few have the luxury to start over with a clean slate. Banks usually have to build upon the investments (and mistakes) of prior years. Banks built their entire business eco‑system around core banking solutions and technology that were designed, developed, and enhanced over the last 3 decades. These…
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26th October 2018 0